How FreightOptics’ Audit & Business Intelligence Fixed a Client’s Costly, Hidden Issue


By implementing our leading supply chain software for your company, you know you’ll be saving time, money, and other vital company resources through our leading reduce shipping cost services. The proof is in the results we’ve achieved for our clients!

This month, we’re featuring a recent case study that showcases the effectiveness of our Audit and Business Intelligence capabilities as shipping analytics services.

Read through the case study below, then contact us to schedule your complimentary demo!

Client Description:

A leading provider of innovative clean energy and fuel cell solutions.

Problem to Solve:

The client’s carrier was making billing mistakes and service failures, and the company was unable to manually audit their considerable monthly shipments.


By using our Audit and Business Intelligence services, we exposed that the client’s freight forwarder was handling their brokerage, instead of their small parcel carrier for their small parcel shipments.  This was not the customer’s desired set up and it allowed the carrier to use a 24-hour “delay” for time-in-transit for the document turnover process.  Through our work, we were able to consistently provide the client insight into this significant operational issue they thought had been previously resolved and additionally secure over 3% in recoveries.  Our business intelligence offering, inclusive of our audit program, allowed the supply chain leader to re-examine the initiative and permanently solve the problem.

FreightOptics offers supply chain optimization and professional freight optimization along with parcel contract expertise for companies that ship worldwide.

How old is your provider’s technology? Contact us today to schedule a complimentary demo of our cutting-edge and innovative technology.