Take Control of Your Freight Spend, Invoice by Invoice

Finance and logistics teams use FreightOptics to validate carrier invoices, surface discrepancies, and keep the evidence behind each audit decision in one controlled workflow.

A freight invoice audited line by line: LTL base rate and fuel surcharge accepted, a reweigh without evidence and a duplicate drayage fee flagged and removed, reducing $754.00 to $590.00 due
A freight invoice audited line by line, $754.00 reduced to $590.00 due after a reweigh without evidence and a duplicate drayage fee are removed

Trusted by leaders across industries

Why Manual Freight Auditing Puts Your Budget at Risk

Manual freight invoice review creates delays, reconciliation work, and unreliable accruals. When invoice detail sits across carrier files and spreadsheets, teams miss errors and overspend.

Three carrier invoices from different modes with totals that do not reconcile, marked with the risks of manual freight auditing: data spread across carriers, overcharges reconciled by hand, and late payment risk
Included

Limited Spend Visibility

When invoice data is fragmented, finance teams struggle to forecast accurately, compare carrier performance, or assess costs across modes.

Included

Invoice Discrepancies

Overcharges, duplicate invoices, and misapplied accessorial fees inflate costs and demand extensive manual reconciliation.

Included

Inefficient Workflows

High-touch processing and approval cycles increase administrative overhead and late payment risk.

Freight Audit Software for High-Volume Shippers

Invoice being examined line by line under a magnifier

Receive and Organize

Review incoming invoices from one consistent record. FreightOptics organizes carrier, shipment, account, and billing details.

Rate agreement with an agreed price

Validate Against Your Audit Logic

Catch errors before payment. FreightOptics checks each charge against your contract and flags more than 150 potential error types.

Charge document allocated across general ledger codes

Classify Exceptions

See flagged charges by issue type and prioritize the exceptions that need investigation.

Scheduled carrier payment run confirmed

Report and Track

Keep finance and logistics aligned on each finding, its supporting detail, owner, and resolution status.

Invoice Evidence for Audit Decisions Your Team Controls

Identify Errors Worth 4-8% of Freight Spend

FreightOptics tests each invoice against rates, accessorials, service commitments, and contract rules, so your team can document recoverable errors that basic rate checks miss.

Bar chart of recovered freight spend climbing from $11,000 in January to $100,000 in December, labeled Average Recovery: 4-8%
Monthly recovered freight spend climbing from $11,000 in January to $100,000 in December, labeled Average Recovery: 4-8%
Billing accuracy by carrier: 97, 95, 96 and 94 percent

Strengthen Carrier Negotiations with Data

FreightOptics organizes invoice, lane, and performance data inside the platform, so your team compares rates, models contract changes, and enters carrier discussions with a clearer cost baseline.

Billing accuracy by carrier: 97, 95, 96 and 94 percent

Strengthen Carrier Negotiations with Data

FreightOptics organizes invoice, lane, and performance data inside the platform, so your team compares rates, models contract changes, and enters carrier discussions with a clearer cost baseline.

This period: $1.31M accrued, $1.28M audited, $61.4k in dispute, $1.22M approved to pay

Improve Budget Visibility

Use real-time transportation accrual and spend data to improve financial planning, investigate variances, and reduce end-of-quarter surprises.

This period: $1.31M accrued, $1.28M audited, $61.4k in dispute, $1.22M approved to pay

Improve Budget Visibility

Use real-time transportation accrual and spend data to improve financial planning, investigate variances, and reduce end-of-quarter surprises.

A carrier invoice beside the contract it is checked against, with the matching line joined and approved

Automated Freight Audit and Exception Tracking

FreightOptics applies configurable audit logic to invoices before and after payment, using AI to surface anomalies so finance and logistics teams can review the invoice, contract, or lane behind a charge.

Accessorial & Surcharge Validation

FreightOptics checks fuel, residential, liftgate, and other accessorial charges against the applicable contract rules and flags incorrect or misapplied fees for review.

A freight invoice audited line by line, with a duplicate drayage fee and unsupported detention removed to reduce $765 to $590 due
A freight invoice audited line by line: LTL base rate and fuel surcharge accepted, a duplicate drayage fee and unsubstantiated detention flagged and removed, reducing $765.00 to $590.00 due
A freight invoice audited line by line: LTL base rate and fuel surcharge accepted, a duplicate drayage fee and unsubstantiated detention flagged and removed, reducing $765.00 to $590.00 due

Customizable Audit Logic

Configure the audit rules and approval thresholds that match how your finance and logistics teams work, so FreightOptics validates invoices against your logic, not a generic template.

Configurable audit rules — rate match tolerance, permitted accessorials, approval limit — routing invoices either to approve and pay or to hold for review
Configurable audit rules routing invoices either to approve and pay or to hold for review
Configurable audit rules routing invoices either to approve and pay or to hold for review

Integrated Dispute Workflow

Flagged errors create a documented exception inside the platform. When managed recovery applies, FreightOptics specialists handle eligible filing, carrier follow-up, and credit verification while your team tracks status.

A dispute tracked end to end: error flagged, claim filed with the carrier, carrier responds, credit verified against the claim
A dispute tracked end to end: error flagged, claim filed, carrier responds, credit verified
A dispute tracked end to end: error flagged, claim filed, carrier responds, credit verified

Dashboards and Reporting

Track billing accuracy, credit status, and recurring error trends through customizable dashboards your team configures and controls.

Dashboards showing 95.3 percent billing accuracy, $54.8k of $61.4k claimed credits received, and the recurring error types behind them
Dashboards showing 95.3 percent billing accuracy, $54.8k of $61.4k claimed credits received, and the recurring error types behind them
Dashboards showing 95.3 percent billing accuracy, $54.8k of $61.4k claimed credits received, and the recurring error types behind them

Standard Integration and Enterprise-Grade Security

FreightOptics connects carrier invoice and transportation data through methods your team supports. Implementation typically takes 4 to 6 weeks, depending on carrier and system access.

Oracle, SAP, Microsoft Dynamics, WMS and TMS integration logos

Core System Integrations

FreightOptics connects with your core business systems, from major ERPs like Oracle, SAP, and Manhattan to your WMS, TMS, and order management platforms.

API, SFTP and EDI data exchange methods supported by FreightOptics

Flexible Data Exchange

The platform supports API, EDI, and SFTP so transportation data can move through standard connection methods.

SOC 2 Type II and GDPR compliance badges attested through Thoropass

Certified Enterprise-Grade Security

FreightOptics protects your data on a SOC 2 Type II certified and GDPR compliant platform.

Follow Each Invoice Through the Audit

1
Carrier and system data feeding one record

Connect Your Data

FreightOptics links to your carriers and core systems through API, EDI, or SFTP, so invoice and shipment data flows into a single audit record.

2
Rate report reviewed against contract terms on schedule

Set Your Audit Logic

Configure the rates, contract terms, and approval rules FreightOptics checks each invoice against, matching how your team works.

3
Document record

Run the Audit

FreightOptics validates incoming invoices against your logic, flags exceptions before and after payment, and routes each finding into a structured review queue with supporting detail.

4
Scheduled carrier payment run confirmed

Review and Track

Your team investigates exceptions, generates claims inside the platform, and tracks status and recurring patterns through analytics dashboards.

Compare Freight Audit Approaches

Capability

FreightOptics

Spreadsheets and manual review

Standalone audit tools

Invoice intake

Invoices land in a single audit record with shipment and contract detail attached.

Invoices sit across inboxes, files, and spreadsheets, gathered by hand.

Imports invoices, but shipment and contract context often stays elsewhere.

Audit logic

Configurable, contract-aware logic your team sets to its own rates and terms.

Rules live in a reviewer’s head or a fragile formula.

Standard rule sets, hard to tailor to specific contracts.

Error detection

Flags exceptions automatically during pre-payment and post-payment audit.

Errors surface only when someone checks the math by hand.

Catches common errors. Depth depends on configuration.

Exception handling

Groups discrepancies by type into a structured queue your team can prioritize.

Tracked in ad hoc tabs with no shared status.

Lists exceptions, often without shipment or contract context.

Dispute tracking

Generates claims inside the platform and tracks each dispute through to credit confirmation.

Claims and credits tracked in email threads and logs.

Dispute tracking varies. Claim status often lives outside the tool.

Data connections

Connects to ERP, TMS, WMS, and order systems through API, EDI, and SFTP.

Data is copied and re-keyed between systems by hand.

Integrations often limited to a few carriers or formats.

Reporting

Customizable dashboards your team configures to watch accuracy, credits, and error trends.

New questions often mean rebuilding a pivot table.

Reporting is narrow to the tool’s own audit scope.

Recurring patterns

Recurring billing patterns stay visible across invoices, carriers, and lanes.

Easy to miss when each invoice is reviewed alone.

Trends are limited to what a single point tool captures.

Security

Keeps invoice and audit records within the platform’s security controls.

Sensitive invoice data spreads across local files and personal inboxes.

Security protections vary by vendor and deployment.

Capability

FreightOptics

Spreadsheets and manual review

Standalone audit tools

Invoice intake

Invoices land in a single audit record with shipment and contract detail attached.

Invoices sit across inboxes, files, and spreadsheets, gathered by hand.

Imports invoices, but shipment and contract context often stays elsewhere.

Audit logic

Configurable, contract-aware logic your team sets to its own rates and terms.

Rules live in a reviewer’s head or a fragile formula.

Standard rule sets, hard to tailor to specific contracts.

Error detection

Flags exceptions automatically during pre-payment and post-payment audit.

Errors surface only when someone checks the math by hand.

Catches common errors. Depth depends on configuration.

Exception handling

Groups discrepancies by type into a structured queue your team can prioritize.

Tracked in ad hoc tabs with no shared status.

Lists exceptions, often without shipment or contract context.

Dispute tracking

Generates claims inside the platform and tracks each dispute through to credit confirmation.

Claims and credits tracked in email threads and logs.

Dispute tracking varies. Claim status often lives outside the tool.

Data connections

Connects to ERP, TMS, WMS, and order systems through API, EDI, and SFTP.

Data is copied and re-keyed between systems by hand.

Integrations often limited to a few carriers or formats.

Reporting

Customizable dashboards your team configures to watch accuracy, credits, and error trends.

New questions often mean rebuilding a pivot table.

Reporting is narrow to the tool’s own audit scope.

Recurring patterns

Recurring billing patterns stay visible across invoices, carriers, and lanes.

Easy to miss when each invoice is reviewed alone.

Trends are limited to what a single point tool captures.

Security

Keeps invoice and audit records within the platform’s security controls.

Sensitive invoice data spreads across local files and personal inboxes.

Security protections vary by vendor and deployment.

Trusted by High-Volume Shippers

VP, Supply Chain / Manufacturing / Supply Chain

$500M to $1B

Intuitive Dashboard And Effective Data Analysis To Support Business Needs

“Exceptional customer support throughout the implementation. Was up and running quickly once we initiated the agreement between our companies. The data analysis is very powerful and will enable us to make better business decisions going forward. Was able to set up weekly reports for our teams to take action, making us more efficient and saving us money.”

VP, Operations / Consumer Goods / Operations

$500M to $1B

Better With Them Than Without

“FreightOptics is very transparent in their approach. FreightOptics is also collaborative with us on our requests to educate how the program works. They also provided some financial guidance on the terms of agreements even though we were the decision makers. We enjoy working with the FreightOptics team.”

Director of Supply Chain Management

$3B to $10B

FreightOptics' Solution Has Improved Visibility And Resulting In Net Savings

“FreightOptics has provided a seamless customer experience from discovery through implementation and has delivered on their promise to us. The value FreightOptics brings my customer results in net savings and has greatly improved visibility. My expectations have been exceeded.”

CFO / Manufacturing / Finance

<50M USD

Fantastic Service, Great Company To Work With

“FreightOptics has provided a valuable resource for us. From contract negotiations to operational support – they take the worry off of us with a significant cost factor in our overall operations.”

Chief Financial Officer / Manufacturing / Finance

<50M USD

FreightOptics Revolutionizes Transport Management With Cost-Effective Pricing And Support

“FreightOptics has genuinely revolutionized our transportation management providing first class service, support and more cost effective pricing.”

Frequently Asked Questions

Freight audit software checks carrier invoices against contract terms, surfaces the charges that do not match, and keeps the supporting detail connected. It gives finance and logistics teams a defensible record of freight cost and a faster way to investigate exceptions.

Manual review depends on someone remembering each contract rule and checking the math by hand. FreightOptics applies configurable audit logic before payment and again after payment, keeps supporting detail beside each finding, and gives your team a consistent exception record.

Freight audits commonly identify the following errors.

  • Duplicate invoices
  • Incorrect fuel, liftgate, residential, and other accessorial charges
  • Dimensional weight errors
  • Misapplied surcharges
  • Service-level guarantee failures

Correcting these discrepancies can recover 4-8% of annual freight spend.

FreightOptics audits parcel, LTL, truckload, ocean, and air freight invoices so teams can review carrier billing across modes in one workflow.

Yes. Pre-payment audits catch incorrect charges before payment, while post-payment audits identify recoverable errors that were missed earlier.

Yes. Your team sets the rates, contract terms, approval thresholds, and audit rules FreightOptics checks each invoice against, so the audit reflects your contracts rather than a generic template.

FreightOptics tracks contract compliance, accessorial patterns, lane costs, and carrier performance across invoices. Your team can use those trends to prioritize carrier discussions, routing changes, and process corrections.

Freight Audit keeps the audit inside your team’s control. If you would rather hand off exception handling, recovery, and carrier payment, FreightOptics offers that as a managed service through Freight Audit and Payment.

Yes. FreightOptics connects with major ERP and TMS platforms, including Oracle, SAP, and Manhattan, as well as WMS and order management systems. That keeps freight data moving through the workflows your team already uses.

FreightOptics supports API, EDI, and SFTP connections for carrier, transportation, and financial data.

Yes. The FreightOptics platform is SOC 2 Type II certified and GDPR compliant.

Find Freight Billing Errors Driving Up Spend

Tell us which freight charges are hardest to explain or control. We’ll talk through what you’re seeing and whether an audit can help.

More than $1.7 billion in verified savings over 23 years.

Prefer to start with a conversation? info@freightoptics.com  ·  +1 800-578-4939

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