FreightOptics uses AI analysis to examine parcel invoices across 50+ carrier billing error types and helps recover up to 9% of annual shipping costs. See every charge, control your budget, and protect margin.
Parcel invoices combine rate tables, service guarantees, accessorials, dimensional weight rules, and address data. Without invoice-level review, finance and shipping teams can miss recurring charges and lose track of which credits were requested or received.
Surcharges and annual rate increases change parcel costs throughout the year, making shipment-level costs and budget forecasts harder to reconcile.
Carrier invoices can contain more than 50 billing error types, including incorrect address charges, duplicate charges, and missed service guarantees. High shipment volume makes consistent manual review difficult.
Manual invoice review takes time from parcel operations and still leaves filing, carrier follow-up, and credit verification with the internal team.
FreightOptics natively detects parcel billing errors and service failures. Specialists then manage eligible refund filing, carrier correspondence, follow-up, and credit verification so your team can see each recovery through to the carrier credit.
Surface shipments that may qualify for service refunds so your team can review them quickly.
Catch fees, dimensional-weight errors, and invalid accessorials by checking parcel charges against contract terms.
Track recovery status while specialists handle eligible filing, carrier follow-up, and credit verification.
Use audited parcel data to identify recurring surcharge patterns, service failures, and cost changes by carrier, zone, and service level.
The manufacturer had late-payment costs, contracts that had not been reviewed against current shipment data, and parcel information split across acquired business units.
FreightOptics implemented GL-coded bill payment, parcel audit, and NPOD recovery workflows, then used audited carrier performance data to support contract review.
The first-quarter results included the audit savings and recovery figures below, along with one parcel data view across the business.
The audit process normalizes parcel invoices, shipment records, and carrier credits. Finance and shipping teams can use the resulting data to trace charges and investigate recurring cost patterns.
Parcel audit analysis maps accessorial fees and surcharge patterns to likely causes, including fulfillment-center errors, outdated address data, and service-selection issues. Teams can address recurring leakage instead of repeatedly chasing the same credits.
Parcel audit analysis maps accessorial fees and surcharge patterns to likely causes, including fulfillment-center errors, outdated address data, and service-selection issues. Teams can address recurring leakage instead of repeatedly chasing the same credits.
Forecast parcel costs with more than 95% accuracy by combining carrier, zone, and service data with historical audit results, seasonal surcharge changes, and guaranteed-service failures for clearer peak-season planning.
Use organized records of late deliveries, billing inaccuracies, and contract exceptions to focus carrier discussions on the lanes, services, and charges affecting actual spend.
Forecast parcel costs with more than 95% accuracy by combining carrier, zone, and service data with historical audit results, seasonal surcharge changes, and guaranteed-service failures for clearer peak-season planning.
Use organized records of late deliveries, billing inaccuracies, and contract exceptions to focus carrier discussions on the lanes, services, and charges affecting actual spend.
Direct carrier connections bring parcel invoices and shipment data into one audit view. Teams can review detected errors, recovery status, carrier performance, and cost allocation without assembling separate spreadsheets.
Parcel-specific audit analysis identifies billing discrepancies beyond simple static rules, including dimensional-weight variances, zone errors, and accessorial misapplications. The result is broader invoice review across complex carrier billing conditions.
Give finance, logistics, and executive teams role-specific parcel intelligence. Finance sees cost center allocations, logistics sees carrier performance, and executives see summaries, without rebuilding the same data by hand for separate audience reports.
Automated cost allocation sends audited parcel charges to ERP, WMS, and TMS workflows, cutting manual matching at month-end. Shipment costs stay tied to the account, service, and invoice records your finance team needs to close.
The platform detects parcel billing exceptions. FreightOptics specialists manage eligible filing, carrier correspondence, follow-up, and credit verification, while your team retains visibility into recovery status.
FreightOptics establishes secure connections to the carrier and business systems in scope. Implementation typically takes 4 to 6 weeks, depending on data access and the systems involved.
Connect parcel audit data with ERP, WMS, TMS, and order management systems, including Oracle and SAP environments.
Exchange parcel invoice and shipment data through API, EDI, or SFTP.
Your data is protected by our SOC 2 Type II certified and GDPR compliant platform.
Four steps move parcel invoices from connection through review. FreightOptics flags errors, specialists handle filing and follow-up, and your team tracks each claim through resolution.
Connect carrier data through supported methods.
Review available invoice history against configured rules and contract terms.
FreightOptics checks posted invoices against configured rules and contract terms.
Specialists manage eligible filing and follow-up while your team tracks recovery status.
Parcel audit operating models differ in who configures rules, reviews exceptions, files disputes, and verifies credits. FreightOptics combines parcel-specific analysis with managed recovery so teams can choose what they want to keep in-house.
Executive-level dashboards and carrier insights
N/A
Identify DIM weight and surcharge drivers to lower costs and improve sustainability.
Packaging inefficiencies and dimensional charges are often ignored.
Your team must manage packaging analysis separately.
A parcel audit service analyzes shipping invoices to identify billing errors. FreightOptics natively detects 50+ error types, while specialists manage eligible filing, carrier follow-up, and credit verification.
On average, FreightOptics clients recover up to 9% of their annual parcel spend. Savings come from correcting late delivery charges, duplicate invoices, invalid surcharges, and other hidden billing errors.
FreightOptics integrates with most parcel carriers worldwide, including UPS, FedEx, DHL, USPS, and regional providers. Coverage depends on the connected carriers and available billing data.
The audit reviews billing and service performance. Any carrier, service, or contract change remains your team’s decision.
The native parcel audit detects more than 50 common error types, including:
Connections use standard methods such as API, EDI, and SFTP. FreightOptics works alongside your IT team during implementation.
Implementation typically takes 4 to 6 weeks, depending on carrier and system access. Timing for identified recoveries depends on the invoice history, carrier rules, and filing windows available.
Your data is protected by SOC 2 Type II certification and GDPR compliance. Our enterprise-grade platform uses secure connections (API, EDI, SFTP) to safeguard sensitive financial and shipping information.
Clients gain access to customizable Transportation Spend Intelligence views and detailed reporting, enabling finance, logistics, and executive teams to track recovered funds, error trends, and shipping performance in real time.
Parcel audit is most relevant for organizations with enough shipment volume and invoice complexity to create recurring review and recovery work. Common users include e-commerce, retail, healthcare, manufacturing, and 3PL teams.
Request a demo or savings analysis. We review carrier connections, invoice history, and filing windows, then show where eligible parcel recoveries may be hiding.
Tell us where parcel charges or service failures are affecting spend. We’ll talk through what you’re seeing and where an audit may help.
More than $1.7 billion in verified savings over 23 years.
Prefer to start with a conversation? info@freightoptics.com · +1 800-578-4939
Your information is confidential.
