Control Your Freight Audit and Payment to Protect Margins

FreightOptics gives finance and transportation teams command of freight spend, recovering up to 7% through automated invoice audit and approved carrier payment execution.

A freight invoice audited line by line: LTL base rate and fuel surcharge accepted, a reweigh without evidence and a duplicate drayage fee flagged and removed, reducing $754.00 to $590.00 due
A freight invoice audited line by line, $754.00 reduced to $590.00 due after a reweigh without evidence and a duplicate drayage fee are removed

Trusted by leaders across industries

Why Manual Freight Auditing
Puts Your Budget at Risk

Manual freight invoice processing slows approvals, increases reconciliation work, and leaves finance teams with unreliable accruals.

Three carrier invoices from different modes with totals that do not reconcile, marked with the risks of manual freight auditing: data spread across carriers, overcharges reconciled by hand, and late payment risk
Included

Limited Spend Visibility

When invoice data is fragmented, finance teams struggle to forecast, compare carrier performance, and trace savings across modes.

Included

Invoice Discrepancies

Overcharges, duplicate invoices, and misapplied accessorial fees inflate costs and demand extensive manual reconciliation.

Included

Inefficient Workflows

High-touch processing and approval cycles increase administrative overhead and late payment risk.

Freight Audit and Payment for High-Volume Shippers

Invoice being examined line by line under a magnifier

Automated Invoice Auditing

Catch errors before payment. FreightOptics checks each invoice against carrier contracts and flags more than 150 potential error types.

Rate agreement with an agreed price

Recovery & Dispute Management

Track recovery status while specialists manage eligible claims, carrier follow-up, and credit verification.

Charge document allocated across general ledger codes

GL Code Allocation

Send freight costs to the correct ledger codes and business units with less manual coding and reconciliation.

Scheduled carrier payment run confirmed

Unified Carrier Payments

Run weekly payments from approved invoice data. The platform validates each file. Specialists coordinate and track payment.

Audit Results for Recovery, Budget Planning, and Carrier Negotiations

Recover 4-8% of Your Total Freight Spend

The findings show which billing errors may be eligible for recovery and where recurring charge patterns are affecting freight spend.

Bar chart of recovered freight spend climbing from $11,000 in January to $100,000 in December, labeled Average Recovery: 4-8%
Monthly recovered freight spend climbing from $11,000 in January to $100,000 in December, labeled Average Recovery: 4-8%
Billing accuracy by carrier: 97, 95, 96 and 94 percent

Bring Recovery Evidence Into Carrier Reviews

Use open claims, confirmed credits, and recurring billing patterns to show where carrier terms and billing execution are breaking down.

Billing accuracy by carrier: 97, 95, 96 and 94 percent

Bring Recovery Evidence Into Carrier Reviews

Use open claims, confirmed credits, and recurring billing patterns to show where carrier terms and billing execution are breaking down.

This period: $1.31M accrued, $1.28M audited, $61.4k in dispute, $1.22M approved to pay

Plan From Approved Freight Costs

Use approved invoice and payment data to improve accruals, investigate variances, and reduce surprises at quarter close.

This period: $1.31M accrued, $1.28M audited, $61.4k in dispute, $1.22M approved to pay

Plan From Approved Freight Costs

Use approved invoice and payment data to improve accruals, investigate variances, and reduce surprises at quarter close.

A freight invoice audited, the flagged charge caught, and the carrier paid

Automated Freight Audit & Recovery

Custom audit logic checks invoices against contract terms and gives your team one place to review exceptions, claims, credits, and recurring charge patterns.

Accessorial & Surcharge Validation

FreightOptics checks fuel, residential, liftgate, and other accessorial charges against the applicable contract rules and flags incorrect or misapplied fees for review.

A freight invoice audited line by line, with a duplicate drayage fee and unsupported detention removed to reduce $765 to $590 due
A freight invoice audited line by line: LTL base rate and fuel surcharge accepted, a duplicate drayage fee and unsubstantiated detention flagged and removed, reducing $765.00 to $590.00 due
A freight invoice audited line by line: LTL base rate and fuel surcharge accepted, a duplicate drayage fee and unsubstantiated detention flagged and removed, reducing $765.00 to $590.00 due

Customizable Audit & Payment Logic

Configure GL coding, approval workflows, and cost center rules so validated invoices follow your finance team’s controls before payment and require less manual reconciliation.

Configurable audit rules — rate match tolerance, permitted accessorials, approval limit — routing invoices either to approve and pay or to hold for review
Configurable audit rules routing invoices either to approve and pay or to hold for review
Configurable audit rules routing invoices either to approve and pay or to hold for review

Integrated Dispute & Recovery Workflow

Flagged errors automatically generate claims within the platform. Your team can track each dispute from submission through resolution and credit confirmation in the same workflow.

A dispute tracked end to end: error flagged, claim filed with the carrier, carrier responds, credit verified against the claim
A dispute tracked end to end: error flagged, claim filed, carrier responds, credit verified
A dispute tracked end to end: error flagged, claim filed, carrier responds, credit verified

Savings & Performance Analytics

Track 99%+ billing accuracy, visualize recovered savings, and identify recurring error trends through customizable dashboards that support continuous improvement.

Dashboards showing 95.3 percent billing accuracy, $54.8k of $61.4k claimed credits received, and the recurring error types behind them
Dashboards showing 95.3 percent billing accuracy, $54.8k of $61.4k claimed credits received, and the recurring error types behind them
Dashboards showing 95.3 percent billing accuracy, $54.8k of $61.4k claimed credits received, and the recurring error types behind them

Standard Integration and Enterprise-Grade Security

FreightOptics works with your IT team to connect carrier and financial data through supported methods. Implementation typically takes 4 to 6 weeks, depending on carrier and system access.

Oracle, SAP, Microsoft Dynamics, WMS and TMS integration logos

Core System Integrations

We connect with your core business systems, from major ERPs like Oracle and SAP to your WMS, TMS, and order management platforms.

API, SFTP and EDI data exchange methods supported by FreightOptics

Flexible Data Exchange

The platform supports API, EDI, and SFTP so carrier, transportation, and financial data move through standard connections.

SOC 2 Type II and GDPR compliance badges attested through Thoropass

Certified Enterprise-Grade Security

FreightOptics is SOC 2 Type II certified and GDPR compliant.

Our Freight Audit Process

1

Carrier and system data feeding one record

Discovery & Integration

Your IT team works with FreightOptics to connect supported systems and carriers. Implementation typically takes 4 to 6 weeks, depending on carrier and system access.

2

Implementation of the audit program

Go-Live & Automation

Your invoices begin flowing through the platform. Automated audit starts with the first invoice. FreightOptics specialists manage eligible exceptions and coordinate approved carrier payments while your team tracks progress.

3

Transportation savings trending up

Review Savings and Recovery

After go-live, the dashboard begins showing identified exceptions, savings activity, and freight-spend trends as invoice data is processed.

4

Scheduled carrier payment run confirmed

Quarterly Performance Review

We review audit results, recovery status, carrier accuracy, and recurring error patterns with your team each quarter.

Compare Freight Audit and Payment Approaches

Capability

FreightOptics

Traditional Audit Services

Self-Service Software

Audit & Recovery

Automated audit, exception handling, and payment execution in one workflow.

Manual audit and error flagging. Recovery is often a separate effort.

Provides software tools for your team to perform audits and chase recoveries.

Audit Accuracy

150+ point automated audit engine combined with expert human oversight.

Dependent on the individual auditor’s expertise and manual process.

Platform accuracy is limited by your team’s ability to configure carrier rules.

Financial Visibility

Real-time accruals, analytics, and reporting tied to approved invoice data.

Delivers static, historical reports, often with a significant time lag.

Requires your team to consolidate data and generate insights.

Specialist Support

Specialists review open claims, confirmed credits, and billing errors with your team.

Functions as an outsourced transactional team for a defined scope.

Standard technical software support for platform users.

Trusted by High-Volume Shippers

VP, Supply Chain / Manufacturing / Supply Chain

$500M to $1B

Intuitive Dashboard And Effective Data Analysis To Support Business Needs

“Exceptional customer support throughout the implementation. Was up and running quickly once we initiated the agreement between our companies. The data analysis is very powerful and will enable us to make better business decisions going forward. Was able to set up weekly reports for our teams to take action, making us more efficient and saving us money.”

VP, Operations / Consumer Goods / Operations

$500M to $1B

Better With Them Than Without

“FreightOptics is very transparent in their approach. FreightOptics is also collaborative with us on our requests to educate how the program works. They also provided some financial guidance on the terms of agreements even though we were the decision makers. We enjoy working with the FreightOptics team.”

Director of Supply Chain Management

$3B to $10B

FreightOptics' Solution Has Improved Visibility And Resulting In Net Savings

“FreightOptics has provided a seamless customer experience from discovery through implementation and has delivered on their promise to us. The value FreightOptics brings my customer results in net savings and has greatly improved visibility. My expectations have been exceeded.”

CFO / Manufacturing / Finance

<50M USD

Fantastic Service, Great Company To Work With

“FreightOptics has provided a valuable resource for us. From contract negotiations to operational support – they take the worry off of us with a significant cost factor in our overall operations.”

Chief Financial Officer / Manufacturing / Finance

<50M USD

FreightOptics Revolutionizes Transport Management With Cost-Effective Pricing And Support

“FreightOptics has genuinely revolutionized our transportation management providing first class service, support and more cost effective pricing.”

Frequently Asked Questions

A freight audit and payment service checks carrier invoices against contract terms, routes exceptions for resolution, and coordinates approved payment. It reduces overbilling and gives finance and transportation teams a clearer record of freight cost and payment status.

FreightOptics combines a 150+ point automated audit with managed exception handling, recovery support, allocation, and carrier payment workflows inside the same system. Teams that prefer to run the audit themselves can use FreightOptics Freight Audit.

Freight audits commonly identify the following errors.

  • Duplicate invoices
  • Incorrect fuel, liftgate, residential, and other accessorial charges
  • Dimensional weight errors
  • Misapplied surcharges
  • Service-level guarantee failures

Correcting these discrepancies can recover 4-8% of annual freight spend.

FreightOptics audits parcel, LTL, truckload, ocean, and air freight invoices so teams can review carrier billing across modes in one workflow.

Yes. Pre-payment audits catch incorrect charges before payment, while post-payment audits identify recoverable errors that were missed earlier.

Most shippers recover 4-8% of total freight spend through audit findings. The actual result depends on invoice volume, carrier mix, contract terms, and the types of errors present.

FreightOptics tracks contract compliance, accessorial patterns, lane costs, and carrier performance. Teams can use those findings to prioritize carrier discussions, routing changes, and recurring process corrections.

Audit findings begin appearing after invoice data starts processing. Timing depends on invoice volume, carrier mix, system access, and the exceptions found.

Yes. FreightOptics connects with major ERP and TMS platforms, including Oracle, SAP, and Manhattan, as well as WMS and order management systems. That keeps freight data moving through the workflows your team already uses.

FreightOptics supports API, EDI, and SFTP connections for carrier, transportation, and financial data.

Yes. The FreightOptics platform is SOC 2 Type II certified and GDPR compliant.

Find Freight Billing Errors Driving Up Spend

Tell us which freight charges are hardest to explain or control. We’ll talk through what you’re seeing and whether an audit can help.

More than $1.7 billion in verified savings over 23 years.

Prefer to start with a conversation? info@freightoptics.com  ·  +1 800-578-4939

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