Gain Full Control with End-to-End Parcel Spend Management

FreightOptics combines platform intelligence and freight expertise for visibility and control of parcel spend, reducing shipping costs with typical savings of 15-30%.

Monthly parcel spend falling across a year, with the typical 15 to 30 percent savings band

Trusted by leaders across industries

For Shippers Managing High-Volume Parcel Operations

FreightOptics helps logistics and finance teams connect parcel invoices, carrier terms, service performance, and claims so they can act on the cost drivers behind parcel spend.

A parcel shipping profile listing carriers, their service mix and relative volume, with rate changes compared, invoices audited and one spend view
Included

Control Rate and Surcharge Increases

Compare rate and surcharge changes against your shipping profile before they become recurring cost.

Included

Automate Manual Audits

Catch billing errors, improve audit results, and reduce the time your team spends reviewing invoices.

Included

Achieve Total Spend Visibility

Use unified, real-time data to compare carrier performance, surcharge trends, and network options.

Manage Parcel Spend Across Audit, Contracts, Data, and Claims

Recoverable spend located in transportation invoices

Automated Parcel Audit & Recovery

Check invoices against configured rules to catch recoverable errors and help prevent repeat overpayments.

Transportation cost trending down

Carrier Contract Optimization

Compare carrier rates, terms, and surcharges using your own shipment and contract data.

Transportation spend intelligence dashboard

Transportation Spend Intelligence & Data

See what drives parcel spend and which carriers are underperforming before your next network decision.

Charges verified against the contract

Unified Claims Management

Specialists handle eligible lost-and-damaged claims through filing, carrier follow-up, and credit verification. 88% success rate in claim resolutions.

Three outcomes of a parcel engagement: overcharges recovered, carrier terms renegotiated, TMS and ERP connected

See How a Global Art Dealer Projected $5.5 Million in Savings

Problem

The global art dealer faced rapidly rising shipping expenses with extremely limited visibility into their true transportation spend.

Solution

Using FreightOptics, the team recovered $137K+ in overcharges, renegotiated parcel and freight contracts, and deployed a modern TMS for ERP integration, address accuracy and routing controls.

Results

FreightOptics cut parcel spend, reduced rates, and recovered overcharges for the art dealer.

Three outcomes of a parcel engagement: overcharges recovered, carrier terms renegotiated, TMS and ERP connected

$2.7M

Saved on parcel since January

22% Rate Reduction

On freight and parcel spend

$137K+

Overcharges recovered in 60 days

Connect Parcel Cost Control to Network Performance

FreightOptics combines audit recoveries, carrier-term analysis, and network data to reduce avoidable parcel cost and show where savings come from.

Invoice charges checked against contract: most cleared automatically, exceptions raised for review

Boost Parcel Productivity & Accuracy

Automate invoice checks against parcel contracts and service commitments so your team spends less time reviewing charges and more time resolving the exceptions that matter.

Carrier on-time performance falling, with volume rerouted to an alternate carrier to protect the delivery commitment

Track Carrier Service and Network Risk

Track carrier performance, service failures, and cost changes so your team can adjust routing and protect customer delivery commitments when conditions change.

Each parcel saving traced to the document that proves it, with a holding or slipping status

Trace Savings to Specific Parcel Cost Drivers

FreightOptics connects audit recoveries, carrier contract changes, and parcel cost trends so your team can document where savings came from and monitor whether they hold.

Parcel Spend Management for High-Volume Shippers

FreightOptics brings parcel invoice, carrier, contract, and shipment data into one view backed by analysts with decades of industry experience.

Automated Rate & Surcharge Engine

The engine checks invoices against contract terms and service commitments and routes flagged exceptions for review. FreightOptics specialists manage eligible filing and carrier follow-up.

Parcel carrier invoice validated line by line against contract, with disputed surcharges and an adjusted total

Contract Modeling & Analysis

Model the financial impact of proposed carrier terms and compare how rate, minimum, and surcharge changes affect your actual shipping profile.

Proposed carrier agreement modelled against current terms across base rate, monthly minimum and fuel surcharge

ERP & Parcel TMS Integration

Connect ERP and Parcel TMS workflows with your carriers to automate cost allocation, reduce manual reconciliation, and keep parcel data consistent for finance and operations.

Parcel charges posting from the TMS through allocation rules to ERP general ledger accounts

Customizable Transportation Dashboards & Reporting

Use parcel data to monitor KPIs, examine cost drivers, and identify specific network decisions through unified real-time dashboards.

A cost per parcel KPI opened down to its cost drivers and the network decision it points to

Standard Integration and Enterprise-Grade Security

FreightOptics connects parcel carrier, invoice, and financial data through methods your systems support. Implementation typically takes 4 to 6 weeks, depending on carrier and system access.

Oracle, SAP, Microsoft Dynamics, WMS and TMS integration logos

Core System Integrations

We connect with your core business systems, from major ERPs like Oracle and SAP to your WMS, TMS, and order management platforms.

API, SFTP and EDI data exchange methods supported by FreightOptics

Flexible Data Exchange

FreightOptics supports API, EDI, and SFTP so parcel and financial data can move through standard connection methods.

SOC 2 Type II and GDPR compliance badges attested through Thoropass

Certified Enterprise-Grade Security

Your data is protected by our SOC 2 Type II certified and GDPR compliant platform.

Your Path To Parcel Spend Optimization

The platform connects parcel data and applies audit rules. FreightOptics specialists review carrier terms and report the cost and service changes your team needs to act on.

1
Carrier and system data feeding one record

Data Connection & Analysis

Connect carrier accounts and shipping history. FreightOptics analyzes the data to prioritize audit, surcharge, and contract issues.

2
Implementation of the audit program

Platform Implementation & Audit

Activate the FreightOptics platform and automated audit to check new invoices against configured rules.

3
Document record

Contract Optimization

Our specialists use your shipping data to evaluate rates, terms, and surcharges, then document agreed changes for rollout.

4
Continuous optimization of transportation spend

Performance Review & Cost Control

We monitor rate, surcharge, and service changes and review performance quarterly to identify the next parcel cost decisions.

The FreightOptics Advantage for Parcel Spend Management

FreightOptics connects parcel audit, contract intelligence, transportation data, and managed support in one end-to-end parcel spend solution. Each capability supports a distinct decision across the parcel lifecycle, from invoice accuracy and carrier terms to claims and packaging.

Capability

FreightOptics

Traditional BPOs / Manual Services

Self-Service Software

Recovery Rate

Up to 9% of parcel spend
Typically 1-2%
Dependent on user configuration

Team Time Investment

Less than 1 hour per month
5-10+ hours per week
3-5 hours per week managing software

Error Types Detected

50+ unique points of failure
“Limited to most common, known errors”
“Limited to pre-set rules, misses complex issues”

Claims Management

Fully managed by our expert team
Manual filing and follow-up required
Requires user to manage all claims and disputes

Strategic Reporting

Executive-level dashboards and carrier insights

“Basic spreadsheets, no trend analysis”
“Standard reports, limited customization”

Setup Time

Typically 4 to 6 weeks, depending on carrier and system access.

N/A

Weeks to months for setup and training
Swipe to compare

Capability

FreightOptics

Traditional Service Providers

Self-Service Platforms

Audit & Recovery

Managed recovery support

follows identified savings through credit.

Service-led recovery

depends on the provider’s scope and workflow.

Your team configures rules

and owns recovery follow-up.

Carrier Contract Optimization

Use your shipping data

to evaluate competitive rates and contract terms.

May provide analysis

and negotiation support.

Provides data

your team evaluates and uses in carrier discussions.

Claims Management

Managed filing, tracking,

carrier communication, and resolution support.

Scope varies by provider,

and internal follow-up may remain.

Your team owns filing,

documentation, tracking, and resolution.

Transportation Spend Intelligence

Use normalized data

to understand cost drivers, carrier performance, and network options.

May pair standard reports

with separate analysis.

Dashboards require your team

to interpret results and manage follow-up.

Packaging Optimization

Identify DIM weight

and surcharge drivers to lower costs and improve sustainability.

Packaging support varies

by service scope.

Your team owns

packaging analysis and follow-up.

Trusted by High-Volume Shippers

VP, Supply Chain / Manufacturing / Supply Chain

$500M to $1B

Intuitive Dashboard And Effective Data Analysis To Support Business Needs

“Exceptional customer support throughout the implementation. Was up and running quickly once we initiated the agreement between our companies. The data analysis is very powerful and will enable us to make better business decisions going forward. Was able to set up weekly reports for our teams to take action, making us more efficient and saving us money.”

VP, Operations / Consumer Goods / Operations

$500M to $1B

Better With Them Than Without

“FreightOptics is very transparent in their approach. FreightOptics is also collaborative with us on our requests to educate how the program works. They also provided some financial guidance on the terms of agreements even though we were the decision makers. We enjoy working with the FreightOptics team.”

Director of Supply Chain Management

$3B to $10B

FreightOptics' Solution Has Improved Visibility And Resulting In Net Savings

“FreightOptics has provided a seamless customer experience from discovery through implementation and has delivered on their promise to us. The value FreightOptics brings my customer results in net savings and has greatly improved visibility. My expectations have been exceeded.”

CFO / Manufacturing / Finance

<50M USD

Fantastic Service, Great Company To Work With

“FreightOptics has provided a valuable resource for us. From contract negotiations to operational support – they take the worry off of us with a significant cost factor in our overall operations.”

Chief Financial Officer / Manufacturing / Finance

<50M USD

FreightOptics Revolutionizes Transport Management With Cost-Effective Pricing And Support

“FreightOptics has genuinely revolutionized our transportation management providing first class service, support and more cost effective pricing.”

Frequently Asked Questions

Parcel spend management connects invoice auditing, carrier terms, surcharge analysis, service performance, and claims work so shippers can understand and control parcel cost without losing service visibility.

Small to midsize shippers often see 15 to 30 percent savings through audit recovery, surcharge control, and optimized carrier terms. Enterprise organizations commonly realize 7 to 12 percent by aligning rates and accessorials with their actual shipping profile and tightening performance terms. Your precise projection is modeled from your shipment data before implementation begins.

Implementation typically takes 4 to 6 weeks, depending on carrier access, data history, and required system connections. Audit recoveries follow carrier rules and filing windows, while contract and network changes begin after your team reviews and approves them.

Begin by evaluating current rates, surcharges, and service terms. Consider a carrier change only when the data shows a material rate, service, or claims issue. FreightOptics also models how proposed terms affect your shipping profile so your team can compare the operational and financial tradeoffs before making a final change.

FreightOptics analyzes contract terms, service performance, fuel, residential and delivery-area surcharges, minimums, dimensional weight, duplicate charges, late deliveries, and incorrect accessorials to identify recoveries and recurring cost drivers.

Yes. FreightOptics connects with leading ERPs like NetSuite, SAP, and Microsoft Dynamics and supports parcel TMS workflows, alongside direct parcel carrier integrations, to automate allocation, simplify reconciliation, and unify visibility for finance and operations.

Claims management covers late, lost, or damaged shipments from filing through resolution. FreightOptics manages documentation, submission, carrier follow-up, and credit verification, supported by a published 88 percent success rate.

You can compare carrier performance against SLAs, track surcharge trends, evaluate network options such as zone skipping, and model savings scenarios for carrier discussions.

Find Parcel Billing Errors Driving Up Spend

Tell us where parcel charges or service failures are affecting spend. We’ll talk through what you’re seeing and where an audit may help.

More than $1.7 billion in verified savings over 23 years.

Prefer to start with a conversation? info@freightoptics.com  ·  +1 800-578-4939

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