Parcel spend management combines parcel audit, contract support, and claims recovery in one managed program. FreightOptics audits every parcel invoice, and specialists file eligible refunds and support UPS and FedEx contract negotiations. Parcel audit typically recovers up to 9% of parcel spend.
FreightOptics combines platform intelligence and freight expertise for visibility and control of parcel spend, reducing shipping costs from audit recovery through carrier terms.
FreightOptics helps logistics and finance teams connect parcel invoices, carrier terms, service performance, and claims so they can act on the cost drivers behind parcel spend.

Compare rate and surcharge changes against your shipping profile before they become recurring cost.

Catch billing errors, improve audit results, and reduce the time your team spends reviewing invoices.

Use unified, real-time data to compare carrier performance, surcharge trends, and network options.

Check invoices against configured rules to catch recoverable errors and help prevent repeat overpayments.

Compare carrier rates, terms, and surcharges using your own shipment and contract data.

See what drives parcel spend and which carriers are underperforming before your next network decision.

FreightOptics files eligible lost-and-damaged claims, follows up with the carrier, and verifies each credit through to resolution.
The global art dealer faced rapidly rising shipping expenses with extremely limited visibility into their true transportation spend.
Using FreightOptics, the team recovered $137K+ in overcharges, renegotiated parcel and freight contracts, and deployed a modern TMS for ERP integration, address accuracy and routing controls.
FreightOptics cut parcel spend, reduced rates, and recovered overcharges for the art dealer.
FreightOptics combines audit recoveries, carrier-term analysis, and network data to reduce avoidable parcel cost and show where savings come from.

Automate invoice checks against parcel contracts and service commitments so your team spends less time reviewing charges and more time resolving the exceptions that matter.

Track carrier performance, service failures, and cost changes so your team can adjust routing and protect customer delivery commitments when conditions change.

FreightOptics connects audit recoveries, carrier contract changes, and parcel cost trends so your team can document where savings came from and monitor whether they hold.
FreightOptics brings parcel invoice, carrier, contract, and shipment data into one view backed by analysts with decades of industry experience.
The engine checks invoices against contract terms and service commitments, then FreightOptics files eligible claims and follows up with the carrier.
Model the financial impact of proposed carrier terms and compare how rate, minimum, and surcharge changes affect your actual shipping profile.
Connect ERP and Parcel TMS workflows with your carriers to automate cost allocation, reduce manual reconciliation, and keep parcel data consistent for finance and operations.
Use parcel data to monitor KPIs, examine cost drivers, and identify specific network decisions through unified real-time dashboards.
FreightOptics connects parcel carrier, invoice, and financial data through methods your systems support. Implementation typically takes 4 to 6 weeks, depending on carrier and system access.
We connect with your core business systems, from major ERPs like Oracle and SAP to your WMS, TMS, and order management platforms.
FreightOptics supports API, EDI, and SFTP so parcel and financial data can move through standard connection methods.
Your data is protected by our SOC 2 Type II certified and GDPR compliant platform.
The platform connects parcel data, applies audit rules, checks billed charges against carrier terms, and reports the cost and service changes that need a decision.

Connect carrier accounts and shipping history. FreightOptics analyzes the data to prioritize audit, surcharge, and contract issues.

Activate the FreightOptics platform and automated audit to check new invoices against configured rules.

FreightOptics evaluates rates, terms, and surcharges against your shipping data, then documents agreed changes for rollout.

We monitor rate, surcharge, and service changes and review performance quarterly to identify the next parcel cost decisions.
FreightOptics connects parcel audit, contract intelligence, transportation data, and managed support in one end-to-end parcel spend solution. Each capability supports a distinct decision across the parcel lifecycle, from invoice accuracy and carrier terms to claims and packaging.
Executive-level dashboards and carrier insights
N/A
follows identified savings through credit.
depends on the provider’s scope and workflow.
and owns recovery follow-up.
to evaluate competitive rates and contract terms.
and negotiation support.
your team evaluates and uses in carrier discussions.
carrier communication, and resolution support.
and internal follow-up may remain.
documentation, tracking, and resolution.
to understand cost drivers, carrier performance, and network options.
with separate analysis.
to interpret results and manage follow-up.
and surcharge drivers to lower costs and improve sustainability.
by service scope.
packaging analysis and follow-up.
Parcel spend management connects invoice auditing, carrier terms, surcharge analysis, service performance, and claims work so shippers can understand and control parcel cost without losing service visibility.
Audit recovery is 4-8%, up to 9% on parcel, and clients average an 18-25% reduction in spend through Carrier Contract Optimization. Your own projection is modeled from your shipment data before implementation begins, and it depends on your carrier mix, contract terms, and the errors in your invoices.
Implementation typically takes 4 to 6 weeks, depending on carrier access, data history, and required system connections. Audit recoveries follow carrier rules and filing windows, while contract and network changes begin after your team reviews and approves them.
Begin by evaluating current rates, surcharges, and service terms. Consider a carrier change only when the data shows a material rate, service, or claims issue. FreightOptics also models how proposed terms affect your shipping profile so your team can compare the operational and financial tradeoffs before making a final change.
FreightOptics analyzes contract terms, service performance, fuel, residential and delivery-area surcharges, minimums, dimensional weight, duplicate charges, late deliveries, and incorrect accessorials to identify recoveries and recurring cost drivers.
Yes. FreightOptics connects with leading ERPs like NetSuite, SAP, and Microsoft Dynamics and supports parcel TMS workflows, alongside direct parcel carrier integrations, to automate allocation, simplify reconciliation, and unify visibility for finance and operations.
Claims management covers late, lost, or damaged shipments from filing through resolution. FreightOptics manages documentation, submission, carrier follow-up, and credit verification.
You can compare carrier performance against SLAs, track surcharge trends, evaluate network options such as zone skipping, and model savings scenarios for carrier discussions.
Tell us where parcel charges or service failures are affecting spend. We’ll talk through what you’re seeing and where an audit may help.
Built on 23 years of transportation spend management.
Prefer to start with a conversation? info@freightoptics.com · +1 800-578-4939
Your information is confidential.